SBC Macintosh Efficient Networks 5260 Manuel d'utilisateur Page 2

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Table of Contents
Introduction ...................................................................................... 3
What's this all about, anyway?......................................................................................3
Using the Manual ..........................................................................................................3
The Speakeasy Difference............................................................................................4
Terms Of Service .......................................................................................................... 5
Top 10 Questions ............................................................................. 6
Broadband ........................................................................................ 9
Pre-Installation ..............................................................................................................9
Hardware Compatibility .............................................................................................9
Installation Process .................................................................................................10
The Big Day: Activation Day ...................................................................................14
Troubleshooting Installation Problems .................................................................... 16
Post-Installation........................................................................................................... 17
Your Service Works, Now What?............................................................................ 17
My Service is Down!................................................................................................18
My Service is Slow! ................................................................................................. 25
Upgrading and Downgrading ..................................................................................31
Moving your Speakeasy service .............................................................................35
Hosting ............................................................................................ 37
Setting up your hosting service ...................................................................................37
5/2/2003 © Speakeasy Inc. - 2003
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